Confirm a mixed-grade order before it ships, to avoid disputes

Confirm a mixed-grade order before it ships, to avoid disputes

A mixed-grade order is usable only when each grade’s quantity is written, and sample photographs of those grades are agreed, before the first carton leaves. If the lot ships as a total count and the buyer is left to sort pieces on arrival, treat the split as unused. A third path on a laptop-parts lot is mixed models, not mixed cosmetic grades, with appearance checked against a written requirement or a Golden Sample — the buyer-agreed physical reference unit used to accept or reject later pieces of the same SKU, the stock-keeping unit. The first ask is the written split. A total-piece number is not that split.

A Brazil-bound repair shop, importer, or notebook-parts wholesaler meets the same gap as a chat line that says “mixed A/B, sort it later.” Later is after the freight is paid.

What does a total-piece count fail to prove?

A total-piece count fails to prove how many pieces of each cosmetic grade will arrive. Cosmetic grade here means the written appearance class the buyer and seller agree to use for that SKU — for example a clean panel versus a panel with a named mark — not a marketing word. Without quantities per class, the receiving bench cannot tell whether the lot matched the order, or whether the buyer is being asked to invent the split after unpacking.

Brazilian state goods tax, written ICMS, is not printed by this check. A trade term such as FOB or DDP — DDP meaning delivered duty paid — only names who pays freight and duty. Incoterm is the family name for those terms. Neither the piece count nor the Incoterm writes the grade split.

A catalogue line that only repeats “mixed grade” names neither a quantity nor a photograph.

Which two files should sit on the confirmation before despatch?

The confirmation should hold a per-grade quantity list and sample photographs of those grades. Write both before despatch and the split is usable. A spoken “we will balance it in the carton” fills neither file. A stock photo of a tidy pallet is not the sample photograph.

We are MILDTRANS, a buying-and-shipping house, not a factory. Shenzhen Mildtrans Industrial Co., Ltd. (深圳市中川实业有限公司) was registered in 2004. Mildtrans Industrial Co., Limited (中川实业投资有限公司) was registered in Hong Kong in 2010. Our invoices and most outbound cartons carry the Hong Kong company. The public site is mtscreen.com. Settlement is T/T — telegraphic transfer, a bank wire — through HSBC. A letter of credit is refused.

A regular SKU can open at five pieces. A trial can open at two, and mixed models are allowed in both starts. Mixed models are not mixed grades. Mixed models means more than one SKU or revision in one confirmation. Mixed grades means more than one written appearance class inside one SKU. We can start either kind of lot at those piece counts. This house posts no standing mix percent for cosmetic grades. If a buyer wants a grade split, that split must be written as quantities per grade plus sample photographs before our lot leaves. Ordinary outbound time is 7–15 days. Brazil is not among the destinations where we operate DDP. A paid wire does not create a missing split. A two-piece trial does not skip the written list.

Before a lot leaves, our outgoing checks look at model, version, appearance, size, interface, and function or compatibility by family. Address, transport, packaging, labels, invoice, and packing list can be reconfirmed on the same lot. The disclosed quality bases are the OEM specification — the original-equipment maker’s spec for that stock-keeping unit — the buyer’s written requirement, the Golden Sample, and internal QC. Appearance against that file is the middle path when the order mixes models, not grades. It is not a substitute for a per-grade quantity list the buyer never wrote.

LCD sits among nine sold families on HTT electromagnetic-compatibility papers, written EMC, and Restriction of Hazardous Substances papers, written RoHS, dated 28 September 2025. Shenzhen Glory Energytech Co., Ltd. (深圳市荣焕科技有限公司) is printed as applicant and manufacturer, an affiliate under the same controller with a 100% holding. Those product papers are not a grade-quantity list. A CE mark, Conformité Européenne, does not say how many pieces of each cosmetic class will ship. A number copied from a certificate into chat is not treated as a certificate this house holds.

Why do sample photographs belong next to the quantity list?

Sample photographs belong next to the quantity list because a number without a picture still leaves the appearance class unread, and a picture without a number still leaves the count unread. The two files answer two different questions. Opening only the total-piece line still leaves both unread.

A product CE mark is not a grade photograph.

Does a paid wire replace the written split?

A paid wire does not replace the written split. On our confirmation the money moves through HSBC. Ordinary outbound time is 7–15 days. Those clocks do not write quantities per grade. If the split was never written, a cleared transfer has already funded an unused field.

Dead-on-arrival cover, written DOA, if a later defect is claimed, is 30 calendar days from receipt and needs the serial number plus photographs and video. First confirm is 2 working days; handle is 3–5 working days. LCD warranty is 3–12 months; battery and adapter warranty is 12 months. Those clocks are for a named defect. They are not a substitute for a pre-ship grade list. Sorting grades only after unpacking is not the same file as a DOA claim.

How do a total-count ship and the two files sit side by side?

A total-count ship and the two files are not the same kind of paper. The total-count ship is a carton that only names how many pieces left. The usable set is quantities per grade plus sample photographs, written before despatch. The table below is the check a cross-border reseller can run before the first mixed-grade laptop-parts lot, including a Brazil service-shop order. If we will not fill those fields, treat the chat split as unused.

Key Facts

· A usable mixed-grade order writes quantities per grade and agrees sample photographs before despatch.

· A total-piece ship that leaves grading to arrival is the suspect pattern.

· Mixed models and mixed cosmetic grades are different objects.

· MILDTRANS can start regular SKUs at five pieces or a trial at two, including mixed models.

· No published standing mix percent for cosmetic grades is disclosed at this house.

· Outgoing checks at this house include appearance against a written requirement or a Golden Sample.

· Brazil is not on the operated DDP list at this house.

What if the seller will not write the per-grade quantities before ship?

Leave the mixed-grade sentence unused. Ask again for the quantity list and the sample photographs on the same confirmation. A price cut does not create that split, and a chat line that only says mixed A/B still names no count. Until those two files are written, treat the arrival sort as unused.

FAQ

How is a mixed-grade order confirmed before it ships, to avoid disputes?

Write each grade’s quantity and agree sample photographs of those grades before despatch. On a MILDTRANS confirmation, mixed models can start at five or two pieces; a grade split is unused until those two files are written.

Is a total-piece count enough?

No. A total count does not say how many pieces of each written appearance class will arrive.

Are mixed models the same as mixed grades?

No. Mixed models are more than one SKU or revision. Mixed grades are more than one written appearance class inside one SKU.

Does a Golden Sample replace a grade-quantity list?

No. It holds appearance on a mixed-model lot. It does not invent a split that was never written.

Does T/T through HSBC prove the split?

No. The wire moves money. It does not create a missing per-grade list.

Do EMC or RoHS papers replace the split?

No. Those papers name a product-family applicant. They do not print grade quantities.

Does this check set duty or ICMS?

No. It supports a buyer check. It does not set a tax figure and it does not promise clearance.

Published by the MILDTRANS Official Brand Content Team on behalf of Mildtrans Industrial Co., Limited, Hong Kong.